12 September 2018

Earlier this year I was granted a bursary by UCISA to attend the IRM Business Analysis Europe Conference 2018, which is to be held in Westminster, London on the 24th-26th September 2018. Having worked as a Business Analyst for the last fifteen years, this conference has naturally been on my radar as a ‘must do’, but the cost has been prohibitive, so I’m delighted and excited to be able to finally attend.

One of the conditions of my bursary is that I will disseminate my learning from the conference to others in the Education sector. Taking this further I’m hoping to combine the knowledge and ideas that I gain from the conference with those I have from my own experience to create a blog series, instructional vlogs and infographics to share with my network both in education and wider industry.  In addition to this, I intend to devise a session to present at upcoming conferences.

I’ve pre-selected my conference sessions and rather than focusing on one of the five streams (‘BA Careers’, ‘Techniques’, ‘People’, Innovation’ and ‘The BA Conference Through the Years’), I’ve instead aimed to create a well-rounded agenda for the three days I will be attending.

Day 1 will start with a practical and energetic-sounding full-morning session on ‘Gamestorming’ (I’m hoping there will be plenty of coffee to facilitate this!). I’m intrigued by the Gamestorming concept and how it differs from the workshop facilitation and requirements elicitation techniques which form what I consider to be one of my core skill sets. Even if it transpires to be the same practice rebadged, I’m expecting to learn some new techniques that I can bring straight back into the office and perhaps include in the public speaking skills workshops that I am delivering at the moment.

My afternoon is set to keep the hands-on approach, looking at ‘Digital Customer Journeys’. As one of my personal areas of interest is Digital Transformation and Strategy, my agenda inevitably has a little bias towards those sessions addressing new ways of working in and the challenges posed by our digitally-focused society.

As if to illustrate that point, I’m starting Day 2 with the ‘The Digital BA’ session within the ‘BA Careers’ workstream. A question that is raised time and again on BA forums and in industry at the moment is ‘What does the digital world mean to us and our practice as Business Analysts?’ I am hoping that the discussions within this session will go some way to uncovering the answer. In fact I’m feeling a blog article coming on with that exact title! The remainder of my day is split between some core BA sessions within the ‘Techniques’ and ‘Innovation’ workstreams; investigating how to approach projects where there are no clear requirements and managing difficult agile projects and some intriguing-sounding Neuro Linguistic Programming sessions.

My choices for Day 3 kick off with a session within the ‘BA Careers’ workstream led by fellow education Business Analysts from Nottingham Trent University, entitled ‘From Analyst to Strategist’. As I have progressed from Business Analyst to Senior Business Analyst in my career, I’ve found that involvement in strategic work is forming an ever-increasing part of my role and it is certainly the direction in which I’m aiming to take my career. In addition to this, at Coventry University we are moving the Business Analysis team towards being a more strategic function and as such I’m keen to hear other organisations’ experiences of this approach. This links quite nicely with the following ‘Innovation’ session in which we will look at ‘Emerging Technology and the BA of the Future’.

To conclude my choices for the conference, I will be attending the very exciting-sounding ‘Stakeholder Skills for Drug Busts – Reflections on Dealing with Difficult People in Dangerous Situations’ delivered by former Police Officer, Charlie Payne. Whilst it’s unlikely that I’ll ever encounter a Breaking Bad-style scenario in the office, conflict does happen and I’m hoping to learn some skills and techniques to defuse and handle such occurrences.

Amidst this action-packed agenda, there are some excellent keynote speakers, a number of networking opportunities and of course the obligatory first night drinks reception. I wholly expect to be catching the train home on Wednesday evening exhausted, but brimming with ideas and inspiration, that I will be distilling into some interesting and informative materials to share with you all. Watch this space and follow me on Twitter at @REDrinkwater to read about what I’ve found out and my thoughts and theories on the content from the three days.

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